Paul Chew is a senior Technology and Operations transformation specialist with over 27 years of consulting experience with large professional service firms (PwC and Accenture) and financial institutions (incl. JP MorganChase, Morgan Stanley, UBS, Deutsche Bank).
Paul is skilled in transformation delivery, operational improvement, enterprise architecture, cloud and automation and has specific experience in driving exceptional business outcomes including:
- For CEO of life and annuity provider: development of a strategy to double the number of policies that could be administrated without incremental increase in cost.
- For Head of Operations at European Bank: remediation of a regulatory reporting and compliance program and after severe regulatory criticism and $100M+ fine
- For COO of commercial bank: identification and remediation of root cause of service disruptions, operational risk and delays in their payments service
- For Chief Technology Officer at European Bank: Accelerate cloud migration after targets were missed (7,000 business applications, 70,000 servers, 15,000 databases).
His earlier work experience includes:
- Build of UK’s social security and pension system for 60 million people; reducing queries from 3 days to 7 seconds
- Build of settlement system that settles half of Europe’s trades
- Replacement of all real time pricing that was the root cause of daily outages and was preventing any trading for several hours at a time at a European Investment Bank with annual trading revenues of $10 billion.
Paul is passionate about innovation and is an advisor to the CEO and Board of a number of fintechs. He also authored PwC’s cloud migration planning toolset.
