Albert Mayo is a transformation and change leader with over twenty years of experience leading software development, data, enterprise applications, and IT operations teams across the Education, Psychological Science, e-Commerce, Telecommunications, and Manufacturing sectors. He has extensive C-level experience in fast-paced, dynamic and multicultural environments. He excels at bridging the gap between business and technology strategy and building both enterprise and customer-facing technology solutions. Albert has a strong history of servant leadership by building, growing, and retaining highly performing technology teams. He is sought-after for business acumen and deep strategic insight that create a competitive advantage.

His experience includes:

• Leading Agile development teams in support of membership, publishing, and continuing education operations in alignment with CRM and ERP strategies, focusing on optimizing operational efficiencies and customer experience.
• Spearheading personalization strategies through the design and implementation of data warehouse/analytics solutions to generate a 360-degree customer view centered on driving customer engagement.
• Leading Agile development of SaaS K-12 accreditation and school improvement learner-centric platform designed for the administration of multi-language certified and custom surveys, conducting classroom observations, administering institutional performance diagnostics, generating improvement plans/strategies, and managing virtual and onsite school evaluations for over 36,000 schools in over 85 countries.
• Adapting a proprietary school improvement platform solution to effectively address state department of education compliance requirements and federal education accountability requirements, used to hold schools and districts responsible for raising student achievement.

Albert earned his Master of Science in Electrical Engineering from Georgia Institute of Technology in Atlanta, GA. He earned his Bachelor of Science in Electrical Engineering from the University of Maryland in College Park, MD. He is fluent in Spanish.